Industries / Healthcare

WiFi for the waiting room, filtered and POPIA-clean

Patients wait. Give them something to wait on that does not put the practice on the wrong side of the Act.

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08:55Claremont Medical
Waiting room WiFi
Enter your mobile number. We send a one-time code.
Mobile
+27
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Filtered network · we store your number and nothing else
A nurse showing a patient a tablet
The one thing

Recall and appointment reminders, from the connection record

A patient connects in the waiting room and, with consent taken on that screen, the number is on file for a reminder six months later — the annual eye test, the follow-up, the flu season note. It goes out on a schedule you set and it stops the moment somebody opts out. Practices that turn it on see fewer missed appointments, which is the only number in this that matters.

Three more for a practice

Web filtering

Adult, gambling and torrent categories off the network, in a room where children are sitting.

Customer surveys

One question on the wait time, answered honestly because nobody is watching them type.

Internet plan limits

A modest cap per device so the waiting room never competes with the practice line.

Which hardware path

Path 1
We supply MikroTik

Access points and a router, shipped configured.

Path 2 — likely yours
Keep your hardware

One MikroTik goes in front of what you run today.

Path 3
On the move — Teltonika

Dual-SIM routers for vehicles.

Practices in shared buildings usually inherit access points from the landlord, and those stay where they are.

What it costs in a practice

Three access points cover a reception, a waiting room and a corridor of consulting rooms. The clinical network stays entirely separate from the patient one.

GP practice
3 APs
R750/mo

Consulting rooms and reception are one site under the R1,500 cap.

"What happens to patient data?"

What is stored is a mobile number or an email address, the time of connection and the consent record — nothing clinical, nothing about what anybody browsed. It sits in South Africa, it is exportable and deletable on request, and consent is taken explicitly on the splash page rather than buried in terms. The patient network is isolated from the practice network, so a phone in the waiting room cannot see the practice management system at all.

Waiting room, filtered

Tell us the room count and whether the building supplies the access points.

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R250 per access point, per month · Every feature included · 12-month minimum term, rolling