Patients wait. Give them something to wait on that does not put the practice on the wrong side of the Act.
A patient connects in the waiting room and, with consent taken on that screen, the number is on file for a reminder six months later — the annual eye test, the follow-up, the flu season note. It goes out on a schedule you set and it stops the moment somebody opts out. Practices that turn it on see fewer missed appointments, which is the only number in this that matters.
Adult, gambling and torrent categories off the network, in a room where children are sitting.
One question on the wait time, answered honestly because nobody is watching them type.
A modest cap per device so the waiting room never competes with the practice line.
Access points and a router, shipped configured.
One MikroTik goes in front of what you run today.
Dual-SIM routers for vehicles.
Practices in shared buildings usually inherit access points from the landlord, and those stay where they are.
Three access points cover a reception, a waiting room and a corridor of consulting rooms. The clinical network stays entirely separate from the patient one.
Consulting rooms and reception are one site under the R1,500 cap.
What is stored is a mobile number or an email address, the time of connection and the consent record — nothing clinical, nothing about what anybody browsed. It sits in South Africa, it is exportable and deletable on request, and consent is taken explicitly on the splash page rather than buried in terms. The patient network is isolated from the practice network, so a phone in the waiting room cannot see the practice management system at all.
Tell us the room count and whether the building supplies the access points.